Who are we?

We’re ALTERNATIV WORKSPACE SOLUTIONS, a limited liability company incorporated under Belgian Law whose head office is at 15 rue de l’Eté, 1050 Ixelles (Brussels) and with Company number 0423.408.589 (hereunder “A.W.S”).

In this document references to ‘’We’’, ‘’Our’’ or “Us” are to A.W.S. and references to “You” or “Your” are to any user or visitor to A.W.S.’s website or online content and services.

Privacy Policy

This Policy explains when and why We collect personal information about people who visit our website as well as how We keep it secure, how We use it and the conditions under which We may disclose it to others.

How do we collect information from You?

We obtain information about You when You use Our web-site, for example, when You contact Us about products and services or when:

  • You make an online purchase
  • You subscribe to Our newsletter

MINORS: You need to be at least 16 years old to register on Our website.

What type of information is collected from You?

The personal information We collect might include Your name, address, email address, IP address, and information regarding the web-pages that You visit (for example which web-pages was accessed and when).

How is your information used?

We may use Your information to process orders that You have submitted; to carry out Our obligations arising from any contracts entered into by You with Us; to send you communications which You have requested and that may be of interest to You.

Such use may include sending information about campaigns, appeals, promotions of Our associated companies’ goods and services; processing a grant or job application; improving Our business and website; advertising and analytical purposes;

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example accounting) We will hold Your personal information on Our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract You hold with Us.

Who has access to your information?

We may share Your information with third parties for the following purposes:

Third Party Electronic Service Providers working on Our behalf: We may pass Your information to Our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to You (for example to send You newsletters to which You have subscribed).

Third Party Service and Product Providers We work in association with: We work closely with various third party service and product providers to bring You a range of quality and reliable products and services designed to meet Your needs, for example with Steelcase. The relevant third party may use Your details to carry out their obligations arising from any contracts You have entered into with them.

Unless you ask Us, We will never transfer Your information to third parties for their direct marketing activities. However, We may transfer your personal information to a third party: (i) as part of a sale of some or all of Our business and assets to any third party; (ii) as part of any business restructuring or reorganisation of Our activities; (iii) if We’re under a duty to comply with any legal obligation; (iv) to enforce Our terms of use; or (v) to protect the rights, property or safety of our customers. However, We will take steps with the aim of ensuring that Your privacy rights continue to be protected.

Your choices

You have a choice about whether or not You wish to receive information from Us. If You want to receive communications from Us about exciting offers, then You can select Your choices by ticking the relevant boxes situated on the form on which we collect Your information.

Your rights in relation to your personal data

You have the right:

  • to access Your personal data and to be informed about its use
  • to correct Your personal data
  • to have Your personal data deleted
  • to restrict the use of Your personal data
  • to object to the use of Your personal data
  • to complain to a supervisory authority
  • to withdraw Your consent to the use of Your personal data
  • to ask for the portability of the personal data You shared with Us

You have the right to access the information that We keep on You. Furthermore, You have the possibility to ask Us to make any necessary changes to ensure they are accurate and up-to-date. You can also obtain deletion, or a limitation of the treatment, of Your data. You also have the right to object to any processing.

How you can access and update your information

If you wish to change Your email address or any of the other information we hold, or if the information is inaccurate, please email Us at (info@alternativ.be) or by writing to (Privacy officer, Alternativ, Rue de l’Eté 15, 1050 Ixelles (Brussels), Belgium).

Security precautions in place to protect the loss, misuse or alteration of your information

We use security measures to protect Your information from any access by unauthorised persons and against unlawful processing, accident loss, destruction and damage. However, the information transmitted over the Internet can never be guaranteed to be 100% secure. As a result, We cannot guarantee the security of any information you transmit to Us.

Once We receive your information, We make our best effort to ensure its security on Our systems. Where We have given (or where You have chosen) a password which enables You to access certain parts of Our websites, You are responsible for keeping this password confidential. We ask you not to share Your password with anyone.

Use of ‘cookies’

Our website uses sample tracking technology when You are browsing it (“cookies”). ‘Cookies’ are small pieces of information sent to the device You use for browsing and saved on Your device to recognize You during a future visit. The so-called ‘technical’ cookies only contain statistical data regarding Your browsing of the website and tendencies, but does not identify You personally. For example, We use cookies to store Your language preference. This helps Us to improve Our website and deliver a better more personalised service.

There are many websites, which contain extensive information on what cookies are and how they work. For example, if You want to know more about cookies and how You can change the settings, please visit www.youronlinechoices.eu. It is possible to switch off cookies by setting Your browser preferences. However, We would like to point out that turning off cookies may result in a loss of functionality when using Our website.

Most web browsers are configured to accept cookies, but if You wish not to receive them, You can change your browser settings to notify You when cookies are being sent or You can opt out the cookies. To do this, You can for example consult:

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to Our website‚ so We encourage you to read the privacy statements on the other websites You visit. We cannot be responsible for the privacy policies and practices of other sites including if You access them using links from Our website.

Transferring your information outside of the EU

The information which You provide to Us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of Our ‘Cloud’ servers are located outside of the EU.

In such a case, We ensure that these transfers are made in accordance with the relevant policy of the EU or by using contractual clauses approved for the transfer of personal data to third countries. We also ask Your consent for such transfers when You are subscribing.

CAUTION: If you use Our services while You are outside the EU, Your information may be transferred outside the EU in order to provide You with those services.

Questions or remarks

Any questions or remarks regarding this Privacy Policy or Our practices regarding the protection of privacy, can be send to us by email to (info@alternativ.be) or by writing to (Privacy officer, Alternativ, Rue de l’Eté 15, 1050 Ixelles (Brussels), Belgium).

Review of this Policy

We keep this Policy under regular review. This Policy was last updated on the 14th of May 2018.

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