MS:<\/strong> For agile to succeed, groups need to come together and interact. We used to be a number of different companies, and now those groups have all come together in one building, able to share knowledge and work together. With agile, we need to make our ideas and plans visible and carve a big problem into smaller concrete steps we can accomplish. We do morning stand ups, review our plans for the day and discuss the impediments hindering us from reaching the goal. We have spaces where we can all sit and talk, hold workshops or meet with someone. Any stakeholder, manager or team member can walk by, see the team\u2019s progress and see where they can help.<\/p>\n<\/div>\n\n\n\n 360:<\/strong> How do you define agile?<\/p>\n\n\n\n MS:<\/strong> I think agile, in its basic form, is about using common sense. We ask ourselves if what we are doing will get us to reach our goal and if it doesn\u2019t, we challenge the status quo. This is what the agile values are all about. Think about if those processes and tools support the individual and interaction you want to have. If not, change it, so it does.<\/p>\n\n\n\n 360:<\/strong> You work with people at all levels to understand what makes them tick and help them navigate change. What drives you as an agile coach?<\/p>\n<\/div>\n\n\n\n Michelle Siau:<\/strong> What motivates me is the moment you see someone who can truly be themselves. Imagine you\u2019re in an environment where you feel so safe and so at ease that you can be yourself without limitations. There would be nothing holding you back from exploring and getting the most out of yourself. If you don\u2019t have all that clutter\u2014whether it\u2019s cultural baggage or an environment that\u2019s an obstacle\u2014to hold you back, then you can focus on yourself and becoming more innovative and fulfilled. When you see people like that, they are unstoppable.<\/p>\n\n\n\n 360:<\/strong> How do you motivate people to not just practice agile, but actually become agile in how they work and think?<\/p>\n\n\n\n MS:<\/strong> You can\u2019t change a person if nothing\u2019s wrong and you don\u2019t need to. When teams start to ask if what they\u2019re doing will help them reach their goal or not, they start to feel the need to do something about the way they work together. If you then know why people do the things they do, then you also know what it means for them to change. So often, it boils down to people wanting to make a difference, wanting to do work that means something. That means you can go behind their function or job title. It\u2019s about recognizing the individual and helping them to reach their goals. Practicing this way of thinking means they adopt the mindset and become an ambassador for it.<\/p>\n<\/div>\n<\/div>\n\n\n\n 360:<\/strong> Culture change can be one of the hardest things an organization goes through. What are the key success factors for VodafoneZiggo as it\u2019s on this agile journey?<\/p>\n\n\n\n MS:<\/strong> We\u2019re in a bubbly market. A lot is changing. Companies are in the taxi business, but don\u2019t own cars. They are in the hotel business, but don\u2019t own beds. The world is changing so rapidly, that we need to look at how we are organized. With true agility, you have the luxury to choose if you want to be the first mover or the smart follower. Instead of adapting, you would be anticipating the market. At VodafoneZiggo, we see a lot of individuals and teams very committed to delivering value. Everyone wants to take part and the change is going faster than we anticipated. So, I guess the key success factors boil down to the people within your organization and the eagerness to contribute to a larger purpose.<\/p>\n<\/div>\n<\/div>\n\n\n\n 360:<\/strong> Can you describe some specific spaces which support this collaboration?<\/p>\n\n\n\n MS:<\/strong> The space we\u2019re in now is a huddle room. It was originally designed to be a place for people to gather and stand. There are whiteboards and the walls are covered with sticky notes. And, there\u2019s posters about the agile values. Teams can use this space for their stand ups or any other event. It promotes an active posture where teams will stand next to their backlog and run through their progress and what help they need. This space is not able to be reserved. So, people can pop in here whenever they need to work together on something. We also come in here to discuss strategy, improvements or prioritization.<\/p>\n\n\n\n On the long wall within the space, you see a visualization where the work of 12 agile teams are combined from a scaled environment. We display what kind of progress we\u2019re making on certain maturity and transformation topics. By sharing information, we help create awareness of what\u2019s going on and can ask for help from our community. We started with about 6 agile teams and now we have 46. The amount of teams using agile values and working in frameworks such as scrum is growing faster than we could have envisioned. So, our space is already adapting to how we use it. This room is being used in so many ways because the design was agile enough to accommodate how our work is changing.<\/p>\n\n\n\n![\"\"](\"https:\/\/www.alternativ.be\/wp-content\/uploads\/2019\/12\/Steelcase-VodafoneZiggo-4-e1576051233944.png\")
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